Shipping policy
📦 Shipping Policy
At Skillfull Scrubs, we’re committed to delivering your order efficiently and safely. Below you’ll find everything you need to know about how we handle shipping.
🌍 Countries We Ship To
We currently ship only within the United Kingdom.
⏱ Processing & Shipping Timeframes
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Orders are processed within 1–3 working days (Monday to Friday).
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Delivery typically takes 2–5 working days after dispatch.
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Orders placed on weekends or bank holidays will be processed on the next working day.
💸 Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order. We offer standard UK shippingrates only.
🚚 Carrier Information
We use trusted UK-based couriers such as Royal Mail, Evri, and other reliable services depending on parcel size and location.
🔍 Order Tracking
If tracking is available for your order, we’ll send you a tracking number via email once your item has been dispatched.
🔁 Returns & Shipping Costs
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If you wish to return an item, please contact us by email first to request a refund and receive return instructions.
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Return shipping is the responsibility of the customer, and we ask that you use basic postage and packaging(P&P) when sending items back.
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If the item is found to be faulty or damaged, we will fully reimburse your return shipping cost.
Returns will be discussed and arranged via email to ensure the process is simple and clear.
⚠ Special Circumstances
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Minor delays may occur during busy periods, postal strikes, or due to weather-related disruptions.
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Some items may ship from different UK locations if fulfilled by third-party partners.
📞 Contact Us
Have questions about shipping, tracking, or returns?
📧 Email: Skillfullscrubs@skillfullscrubs.co.uk
📱 Instagram or Facebook DM: @SkillfullScrubs